Customers message on WhatsApp, Instagram, Messenger and Telegram at any hour — and nobody likes waiting. We set up auto-replies and a menu: greeting, answers to common questions, lead intake and booking, all without a manager — the bot only escalates the tricky ones.
We look at what customers ask most and where leads are getting lost.
Menu, reply copy, lead form — we run every wording by you.
WhatsApp, Instagram, Messenger, Telegram — whatever your customers use. We test it on real questions.
The first couple of weeks we review conversations and adjust the replies so the bot sounds like you.
Auto-replies are fixed scripts and menus: fast, predictable and cheaper. An AI bot understands open-ended questions and answers in its own words. Often the best setup is a combination: a menu plus AI for anything off-script.
Bad bots that block access to a human are annoying. We always keep a talk-to-a-person option, and the bot handles routine questions faster than any human could.
Yes, via WhatsApp Business API. We'll walk you through the connection options for your message volume.
Depends on how many channels and how complex the flow is. A simple auto-reply menu launches in a few days — we'll quote a firm price after we talk through the task.
Yes. One set of answers can run across WhatsApp, Instagram, Messenger and Telegram, so customers get the same information wherever they write.
Your common questions and answers, prices or price ranges, working hours, and who takes over complex chats. We turn that into the menu and the replies.
Send a couple of lines about your business — we'll reply within one business day with a firm price.
Email usinfo@m4rketing.com